UNLOADING FROM TRUCK / CONTAINER
Once our customer service team receives deivery notification (DN) from you. They will prepare good receiving documents and send the details to our warehouse operator to prepare and get ready to perform unloading activity as per delivery note. We ensure to provide sufficient man power and suitable material handling euipment (MHE) to operate unloading your cargo from truck or container to staging area with highest safety operation.
CHECKING AND ENSURE RECEIVING CORRECT PRODUCT.
The process of product checking at staging area is very crucial. We emphasize on right scope of work to ensure that our checking operator will perform as standard operating procedures (SOP) that we agree with customer. This is to ensure that we will receive the right product, right quantity and good quality product from your suppliers as per customer expectation. We keep on training to our warehouse operator and record operator performance in order to ensure that our team will operate with most understanding according to SOP during operation hour.
PUT AWAY SERVICE TO STORAGE LOCATION
After product checking process at staging area, our warehouse operation will move product from staging area and put away to assigned storage location based on FIFO/FEFO controling system. To complete the put away process , our warehouse operator will record storage location into putaway sheet and return sheet to inventory control team to update manual control system or WMS. The inventory team will then update inventory and generate daily inbound report to customer as per agreement time line.
INVENTORY MANAGEMENT
Our inventory control team is well trained on both manual inventory control or Warehouse Management System (WMS) such SAP. The invenotory update will ensure accuracy in term of right product must be in the right storage location. Moreover that, our inventory team will generate cycle count report and send to our warehouse operation team to perform daily checking on fast moving cargo or weekly cycle count as per agreement. This will give you much confident that both physical and inventory system are reconsiled. Ultimately, the stock accuracy report will handover to you to perform next process.
PICKING SERVICE AS PER YOUR INSTRUCTION
Customer can send us picking order via email to perform picking operation. Once we receive your order. Our customer service team will check inventory system whether product is available for picking process then generate picking list by location and send to our warehouse operator. Our warehouse operator will prepare handling equipment and pick product as per picking list and move to outbound staging area wait for outbound checking process.
FULL PALLET, LOOSE CASE AND UNIT PREPARATION
As there are several order patterns and complexity of order details sometime whether the full pallet picking order, carton picking or unit picking, our operation team can be very much adaptive to your order. We are able to perform full pallet picking and product consolidation by unit level. The order preparation have to perform fast, accuracy and outbound checking stage is the most critical in the order chain. This to ensure that product will be released from our warehouse correctly in order to protect customer complaint and increase customer satisfaction. The outbound checking team will be trained carefully and be reconfirmed checking with supervisor before releasing cargo. This will ensure the dispatching process is corrrect and on time.
LOADING ON TRUCK / CONTAINER
The outbound checking process is completed. Our forklift operator will immediately operate loading on truck activity whether your order will come in small truck up until large container truck. We can perform here in our logistics center. The normal time usage for loading on truck could be around 20-30 minutes per truck for large container in full pallet loading. For loose case loading could be up to 1 or 2 hours per container. We provide full facilites both handling equipment for full pallet loading and man power for loose case loading.
SORTING, LABELLING, RE-PACKING, RE-PALLET
The pracitical logistics solutions can perform value added service operation to fullfil your requirement. As of sometime, you may find challenge of product damage from your production lines, thus in order to ensure that good quality product only to be released to your customers. We can perform sorting product as per your SOP. There are some product you buy from oversea suppliers and would like to do additional activites before transport to other destinations such as remove your suppliers label and paste new label, repacking, reduce layer of carton or move to new pallet size We can do it for you.